Talking to the opposition [...]

“Gather your information. Get an astute knowledge of the other person's side before meeting them. Review it in your head. Be as familiar with their position as you are with your own. That way you know what to expect and how to react. You might hear things that frighten you. You might hear things that make you angry or make you sad or hurt you. But these are words. And you go in there because that person has an opposing point of view. That's what you're looking for. To find out why they think that way, why they want to do these things.” (Source)

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